Responsible Gambling Policy
Responsible Gambling - sp8rts.io
sp8rts.io is committed to providing a safe, fair, and enjoyable betting environment. We promote responsible gambling as a core value and strive to ensure that our products are used for entertainment and recreation — not as a source of income or financial relief.
As a licensee under the Tobique Gaming Authority, we adhere to all applicable regulations regarding player protection, harm minimization, and social responsibility.
1. Our Commitment to Responsible Gambling
We believe gambling should be:
- A fun and recreational activity
- Avoided when it causes financial distress or emotional harm
- Engaged in by adults only (18+)
- Always under the control of the user
To support this, we offer a range of tools and resources to help users manage their gambling behavior responsibly.
2. Age Verification & Underage Gambling
Access to sp8rts.io is strictly prohibited for anyone under the age of 18 or the legal age in their jurisdiction, whichever is higher. We perform electronic identity and age verification checks to prevent underage users from registering or transacting on our platform.
Parents and guardians are encouraged to use internet filtering software (e.g., Net Nanny, Qustodio) to restrict access to gambling sites.
3. Player Protection Tools
To help our players stay in control, we provide the following Responsible Gambling tools, accessible via your account dashboard or by contacting support@sp8rts.io:
- Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts to control your gambling expenditure.
- Loss Limits: Prevent excessive spending by setting a limit on net losses over a specified time period.
- Wagering Limits: Control the total amount you can stake within a defined timeframe.
- Session Time Limits: Receive alerts or be logged out once a predefined play duration is reached.
- Reality Checks: Get regular pop-up notifications that remind you of your session length.
4. Self-Exclusion Policy
If you feel you are losing control, you can request to self-exclude from using the platform for a specified time. The available options are:
a. Cooling-Off Periods
- 24 hours
- 7 days
- 30 days
b. Long-Term Exclusion
- 6 months
- 1 year
- 3 years
- Indefinite (permanent closure)
How to Request Self-Exclusion:
- Submit a request via your account or email support@sp8rts.io
- Confirm your desired exclusion period
- Your account will be suspended, and all marketing will be stopped
Reinstatement:
- Temporary exclusions end automatically
- Long-term exclusions require a reinstatement request and a 24-hour cooling-off period
- Indefinite exclusions cannot be reversed
Third-Party Requests:
We may accept exclusion requests from family members, legal guardians, or spouses with credible documentation, subject to verification.
5. Identifying a Gambling Problem
Gambling may be a problem if you:
- Gamble to escape emotional distress or boredom
- Spend more than you can afford to lose
- Chase losses by increasing stakes
- Lie to friends or family about your gambling habits
- Feel guilt, anxiety, or depression related to gambling
If you recognize these signs, consider taking a break and reaching out for support.
6. Support and Resources
If you or someone you know is experiencing harm due to gambling, the following organizations provide free and confidential help:
7. Tobique Gaming Authority Compliance
sp8rts.io is licensed and regulated by the Tobique Gaming Authority. As part of our regulatory obligations, we enforce responsible gambling measures, provide staff training on harm reduction, and maintain transparent reporting structures to protect vulnerable individuals.
8. Disclaimer
While we make all reasonable efforts to enforce responsible gambling measures and tools, the final responsibility rests with the player. sp8rts.io shall not be held liable for any self-exclusion breaches, circumvention of controls, or losses incurred due to problematic gambling behavior.